We are here to help you achieve your goals!
joyn was built in close collaboration with staff at leading AMCs and associations. Our goal is to be your technology solutions partner, and not ‘just another AMS vendor’.
Onboarding
We have developed a turnkey implementation and onboarding process. Our ‘Quick Start Guide’ provides a high-level overview. Our ‘Implementation Workbook’ ensures a smooth and successful onboarding. We will develop a custom timeline based on your specific needs, taking into account membership, conference and other key dates. Typical onboarding for a new client takes between 3 – 5 weeks.
Training
You will receive ‘live’ training (one-on-one and group sessions), knowledge documents containing instructions & learning videos, and special video series for new users. You will not be limited to a certain number of training hours or charged for ‘additional training’.
Support
You will be assigned a friendly, responsive Customer Success Manager who will be your primary contact for all questions, training, issues, enhancements and more.
Innovation
AMC and association needs are constantly changing to meet board and member expectations. joyn is a robust platform that can rapidly respond to such requests. We love technology and are passionate about innovation.
